Terms of Service

Terms of Service (Roman QBC)

Welcome to Roman QBC. By accessing or using our website, products, or services, you agree to comply with and be bound by these Terms of Service. Please read them carefully before using the site.

If you do not agree with any part of these Terms, kindly discontinue using our website.

1. Overview of Our Services

Roman QBC designs, manufactures, and sells animal enclosures and related structures, and also provides construction services. Our offerings may include:

• Chicken coops, dog kennels, outdoor runs, and custom animal enclosures
• Farm structures and related outdoor builds
• Construction services (including roofing, finishing works, decks, and porches)

Our website allows users to:

• Browse available products and services
• Select and customise specifications (where applicable)
• View pricing, including additional costs for customisation
• Place orders securely using our payment gateway (where available)

We reserve the right to update or modify our offerings at any time.

2. Eligibility

To use our website and place an order, you must:

• Be at least 18 years old
• Provide accurate information
• Use the site for lawful and legitimate purposes

Misuse of the website may result in suspension or termination of your access.

3. Product Selection & Customization

Our products and services may include customisable specifications such as:

• Size and dimensions
• Materials and finishes
• Add-ons (such as insulation, roofing options, accessories, or upgrades)
• Installation requirements (where applicable)

Additional Pricing

Custom specifications may increase the base price. The total cost will be displayed before checkout (or provided in a quote where checkout is not applicable).

You acknowledge that custom orders are made specifically to your selections, and lead times may vary depending on the complexity of the order or project.

4. Order Process

Placing an order may involve the following steps:

• Select your product or service
• Choose specifications (if applicable)
• Confirm pricing (or approve a quotation for custom projects)
• Enter delivery or service address details
• Make payment via our secure payment gateway (where applicable)

After payment is completed, you will receive an order confirmation email (or confirmation message).

We reserve the right to reject or cancel orders for reasons including:

• Invalid information
• Payment issues
• Suspected fraud
• Product/service unavailability
• Inability to fulfil delivery or scheduling requirements

5. Pricing & Payment

All prices listed on the website are accurate at the time of display but may be updated without prior notice.

Payment Terms

• Payments are processed through trusted third-party payment gateways.
• Roman QBC does not store or handle your card details.
• By submitting payment information, you authorise the payment gateway to process your transaction securely.
• We are not responsible for delays or issues arising from third-party payment services.

6. Shipping & Delivery / Service Scheduling

Delivery or service timelines depend on:

• Customisation level
• Production schedule
• Delivery or service address
• Courier availability (for shipped items)
• Project scope and scheduling (for construction services)

Estimated timelines will be communicated, but they are not guaranteed.

Delivery & Service Responsibilities

• You must provide accurate delivery/service details.
• Failed deliveries or missed appointments due to incorrect information may incur additional charges.

A separate Shipping Policy or Service Scheduling Policy can be created if you’d like one.

7. Returns, Refunds & Cancellations

Due to the custom nature of many Roman QBC products and services:

• Custom-made orders are generally non-refundable, unless defective or not as described.
• Standard items may follow our return and refund policy (if applicable).
• For construction services, cancellation and refund terms may vary depending on project stage, materials purchased, and labour scheduled.

We encourage customers to review specifications carefully before ordering.

A Refund & Return Policy can be generated for your website as well.

8. User Responsibilities

When using the website, you agree NOT to:

• Interfere with the website’s operation
• Attempt unauthorised access
• Upload malicious software or harmful code
• Misuse pricing, quoting, or checkout processes
• Provide false or misleading information

Violation of these responsibilities may result in suspension or legal action.

9. Intellectual Property Rights

All content on the Roman QBC website—including:

• Images
• Product designs
• Text
• Graphics
• Logos
• Software
• Website layouts

—are the property of Roman QBC and are protected by intellectual property laws.

You may not copy, distribute, modify, or use our content without our prior written permission.

10. Third-Party Services

We may integrate third-party services such as:

• Payment processors
• Analytics tools
• Shipping partners
• Service providers or subcontractors (where applicable)

These third parties operate under their own terms and privacy policies. Roman QBC is not responsible for their actions or service interruptions.

11. Disclaimer of Warranties

Our website and services are provided “as is” and “as available.”

We do not guarantee that:

• The website will operate without interruptions
• All information is error-free or up-to-date
• Specifications will meet your expectations, unless explicitly stated in writing or agreed in a confirmed order/quote

Use of the website is at your own risk.

12. Limitation of Liability

To the fullest extent permitted by law, Roman QBC is not liable for:

• Losses resulting from incorrect user selections or specifications
• Payment gateway errors
• Delivery delays caused by third-party couriers
• Damages arising from improper use or installation of products
• Technical issues affecting website access
• Delays caused by factors outside our control (weather, material supply issues, access limitations, etc.)

Our liability is limited to the amount paid for the product or service purchased.

13. Indemnification

You agree to indemnify and hold Roman QBC harmless from claims, damages, losses, or expenses resulting from:

• Your misuse of the website
• Your violation of these Terms
• Your infringement of intellectual property rights

14. Modifications to Terms

Roman QBC reserves the right to update or revise these Terms at any time. Updates will be reflected by the “Last Updated” date at the top of the page.

Continued use of the website signifies acceptance of any changes.

15. Contact Information

If you have questions about these Terms, please contact:

Roman QBC
Website: https://romanqbc.com/contact/